I can’t say that Microsoft never listens. A little more than a year ago I posted a Microsoft Connect suggestion that when you change the value of an account segment, you should be able to roll that down and update the name in your chart of accounts. I asked you to help vote for this and now it’s been added to GP 2013 with SP2.
So if department 000 is HQ and you let GP manage account names, account 000-1000 might be HQ-Cash. Now in GP 2013 SP2 if you change HQ to Corp, GP will ask if you want to roll that down. When you agree, the description for account 000-1000 changes to Corp-Cash.
This is fantastic for managing corporate reorganizations or realignments and it proves that MS does listen.
