Important changes coming to technical support workflow and how you create a support case

Install, Upgrade & Admin Development & Integration

Archived post from 2019. Dynamics GP and the links it points to have changed since; check current documentation before relying on version-specific steps.

Microsoft has some Important changes coming to technical support workflow and how you create a support case

Original article: https://community.dynamics.com/gp/b/dynamicsgp/archive/2019/03/01/important-change-coming-to-technical-support-workflow-and-how-you-create-a-support-case