The Dynamics Explorer has a client was experiencing the error “Install Microsoft Word” on the exception report for lots of statements when emailing a high volume of customer statements when running Dynamics GP 2013. Find out the fix at
thedynamicsexplorer.com/2019/08/21/dynamics-gp-error-install-microsoft-word-when-emailing-a-large-number-of-customer-statements/
Dynamics GP – Error “Install Microsoft Word” when emailing a large number of Customer Statements – The Dynamics Explorer
Install, Upgrade & AdminGP 2013
Archived post from 2019. Dynamics GP and the links it points to have changed since; check current documentation before relying on version-specific steps.